Smiles is a 31 place nursery and therefore has a homely feel. The staff at Smiles are a small, close team who know all the children in all the rooms encouraging a family atmosphere.
With the manager or deputy manager on site all days we ensure there is always a member of management to answer any questions or to whom to voice any concerns ensuring good relationships with parents and carers.
All our qualified staff members have Key Children to ensure a continuity for the child and carer.
Our staff are always fully veted and have 2 references and a DBS (previously CRB) check before they are allowed to care for children unsupervised. All students also have to have a DBS check. All staff have safeguarding training as part of their induction.
No students are allowed to care for the children unsupervised.